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FAQs

PREMIUM SPORTS BROADBAND – RESIDENTIAL USE ONLY

Important: Online streaming video is for residential customers only and is not permitted for viewing in commercial establishments such as bars, restaurants or clubs. Violators will be prosecuted.



FAQs:

What is Premium Sports Broadband?
Premium Sports Broadband is a live sports residential viewing service. With live streaming and archived content of Sport TV Americas, 6 nations and Fall Tour Rugby. All channels are available on a season long or annual subscription with some games available for purchase for a single game fee.

Are replays included in a Season Pass or pay-per-game?
Replays will be available for up to 48 hours.

Can I screen Premium Sports Broadband in my pub or club?
Unfortunately Premium Sports Broadband is currently for personal use only, and cannot be shown in pubs or other commercial outlets. For any inquiries regarding commercial use in your pub or club please contact us directly at (415) 400-4869 or e-mail inquiries@premiumsports.tv.

What cards can I use to pay? Can I use Direct Debit?
We accept both credit card and debit card payments from Visa, Mastercard, and American Express are accepted. Direct Debit is not available as a payment option.

How will it appear on my credit card bill?
The charge appears on your credit card bill as “Premium Sports Inc.” Please check with your credit card provider if any extra fees apply.

Is the event available in my geographic region?
The events are only available in the USA, Canada and the Caribbean

What are the Minimum Windows and Mac requirements?
Here are the minimum requirements for Windows and Mac :
Minimum Windows Requirements

• Pentium 4 2.4GHz or higher or equivalent AMD processor with a minimum of 1GB of memory
• One of the following operating systems: Windows 7, Windows XP SP2 or greater and Windows Vista
• 32-bit Microsoft Internet Explorer 7 or later: http://www.microsoft.com/ie
• 64-bit Microsoft Internet Explorer 8
• Firefox 3.6 or later: http://www.mozilla.com/firefox
• Adobe Flash Player 11.0 or later: http://www.adobe.com/products/flash/about/
• Chrome 12 or later
• Video adapter and monitor: 1280×800 resolution or higher, hardware acceleration-capable graphics card

Minimum Mac Requirements

• Intel Core Duo 1.5GHz with a minimum of 1GB memory
• Mac OS X 10.5.6 or later
• Firefox: http://www.mozilla.com/firefox
• Adobe Flash Player 11.0 or later: http://www.adobe.com/products/flash/about/
• Chrome 12 or later
• Video adapter and monitor: 1280×800 resolution or higher, hardware acceleration-capable graphics card

Can I watch a Video-On-Demand of the game I purchased?
Yes Video-On-Demand will be available for up to 48 hours.

Can I have more than one computer/device logged into Premium Sports Broadband at one time?
No, you can only have 1 device at a time but this is configurable.

What iOS (Apple) and Android Mobile Devices are supported?
Being this HTML5 there are no specific requirements. Any platform supporting HTML5 in the browser will work. As for iOS, it should be version 6, version 5, or version 4. For Android all major brand models will work.

For any other inqueries please contact Premium Sports via e-mail inquiries@premiumsports.tv or phone 1-415-400-4869.

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