Technical Support

If you are having problems with a home subscription, please call 415-400-4869 only in the hours of 9 am – 5 pm Pacific Time, Monday-Friday except holidays. Or email outside of office hours. If you are having difficulty streaming our channels, please contact support HERE.  Please note that online streaming video is only for residential viewing. Restaurants, bars and clubs found to be in violation of this rule will be prosecuted. If you are a commercial customer and are experiencing technical difficulties with your IPTV decoder, call 888-738-2682 or click here for a list of frequently asked questions. CLICK HERE for information about the internet receiver box system we use for our bars and restaurants. This info sheet includes IPTV box internet speed requirements and a website link to test your internet.